Terms and Conditions
These Terms and Conditions set out the relationship between you and Scarab Wins and explain the rules that apply when you use our online casino and sportsbook. We ask that you read them carefully – they cover account use, payments, promotions and how we manage disputes. By registering or playing with us you accept these terms and any additional rules that apply to specific games or offers.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, IP address and device. You must not allow anyone else to use your account and you must notify us immediately if you suspect unauthorised access. We may suspend or close accounts and withhold funds where we suspect fraud, chargebacks, multi‑accounting, bonus abuse or other breaches of these terms.
Eligibility requirements
To use Scarab Wins you must be at least 18 years old and not be subject to any self‑exclusion scheme or local prohibition on gambling. Access from some countries may be restricted; eligibility is subject to our checks and to the laws of the country where you are located when accessing the site. We reserve the right to refuse registration or participation where permitted by law.
Acceptable platform use
You must not use the platform for unlawful purposes, to manipulate games, or to engage in collusion, money laundering or other abusive behaviour. The use of bots, unauthorised software or systematic low‑risk staking to exploit promotions is prohibited. Breaches may result in cancellation of bets, confiscation of winnings and account closure.
General bonus and promotion rules
Wagering and game contribution
Each promotion carries its own terms; always check the specific promotional page. Unless otherwise stated, bonus funds and free‑spin winnings will be subject to wagering requirements and game contribution rules. Typical examples include 1x wagering on bonus funds, 100% contribution from slots and 0% from most table games and video poker. A maximum bet limit may apply during wagering - commonly around £2 or 20% of the bonus value.
Validity and limits
Bonuses and free spins are usually valid for a limited period. Some promotions include maximum cashout or withdrawal caps tied to the bonus - for example a multiple of the qualifying deposit. We may void bonuses and winnings where we reasonably suspect abuse or breach of the promotion terms.
Deposits and withdrawals
We accept a range of payment methods including debit/credit cards, e‑wallets, prepaid vouchers and selected cryptocurrencies. Minimum deposits and withdrawal options are displayed in the cashier and depend on the chosen method. Withdrawals are subject to identity verification and reasonable security checks; processing times vary by method and may include e‑wallets, card refunds and bank transfers. Account limits may apply - for example per day, week or month - and higher bespoke limits may be available on request subject to additional checks.
Dispute resolution
If you have a complaint please contact our support team via live chat or email. We aim to resolve matters quickly and will escalate to our complaints team where necessary. If a dispute remains unresolved you may seek independent advice from a consumer or gambling support organisation in your jurisdiction.
Updates to these terms
We may amend these Terms and Conditions from time to time. Where changes are material we will notify registered players by site notice or email. Continued use of the site after notification constitutes acceptance of the updated terms, so please review them regularly.