Responsible Gambling at Scarab Wins Casino
At Scarab Wins we take safer gambling seriously. We want every customer to play within their means, enjoy their time with us and stay in control. This page explains the tools and support we provide to help you manage your play, and where to go for further help if you need it.
Our player protection principles
We aim to make gambling a form of entertainment, not a source of harm. We promote transparent rules, clear account controls and proactive monitoring to spot risky activity early. Our approach is practical and user-focused: we make it straightforward to set limits, take breaks and seek support whenever necessary.
Activity-control tools
We offer a range of account controls so you can tailor the way you play. These tools are accessible from your account area and are designed to be easy to use, with immediate effect where appropriate.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you add to your account. These can be changed at any time, subject to short cooling-off periods to prevent impulsive increases.
Loss limits
Loss limits allow you to cap the net losses you accept over a chosen period. This helps keep your spending predictable and prevents chasing losses.
Time limits and session controls
Use reality checks to get regular reminders about time spent playing. Session timers and forced breaks are available so you can enforce short pauses or limit play to specific hours.
Self-exclusion and account breaks
If you need a longer break, you can request temporary or permanent self-exclusion. A self-exclusion blocks access to your account and disables marketing communications. Our support team will explain the process and confirm timescales, and we will not attempt to persuade you to return while an exclusion is active.
Recognising signs of problematic behaviour
Watch out for signs such as spending more than intended, chasing losses, neglecting other responsibilities, hiding gambling activity or feeling anxious about play. If you notice these changes in yourself or someone close to you, consider using account controls or seeking external support.
Practical tips for staying in control
Set sensible spending and time limits before you start. Treat gambling as a set expense rather than a way to make money. Use the deposit, loss and session tools regularly and avoid using credit to gamble. If you feel under pressure, pause play and talk to someone you trust.
Professional help and support organisations
If you need further help, UK charities and services are available, including BeGambleAware, GamCare and Gambling Therapy. These organisations offer confidential advice, self-assessment tools and treatment options. You can also contact our support team if you need assistance setting controls or arranging self-exclusion.